Refund policy

KALANI does not accept returns, as our product can not be determined as used or not.

As it is your responsibility to check the product description and ingredients; KALANI reserves the right to deny returns for reasons such as 'change of mind' (All descriptions and ingredients are listed on our website).

We believe in the results of KALANI so much that we have an 100% money-back guarantee if you don't see any results within 12 weeks.

We will ask for before and after photos of your natural lashes, both looking up and down, with dates, so please ensure you take photos before you start using KALANI.

Please ensure you apply the serum every night for 12 weeks in order to see full results.

If you have not trialed it for the full 12 weeks (every single night use) then you will not be entitled to this guarantee!

However, if you are dissatisfied with your purchase, you have a question regarding our 100% money-back guarantee, or have any queries prior to purchase please contact us via email (kalaniaus@outlook.com or via instagram (@kalaniaus) and we will get back to you as soon as possible.